How can we help you?
Search our guides, browse FAQs, or get in touch with our support team.
Getting Started
New to LicenceBot? Learn the basics of setting up your account and first store.
Guides & Tutorials
Step-by-step guides for every feature of the LicenceBot platform.
FAQ
Frequently asked questions about billing, integrations, and troubleshooting.
Contact Support
Can't find what you need? Get in touch with our support team.
Frequently Asked Questions
Quick answers to common questions about LicenceBot.
How do I connect my WooCommerce store?
Navigate to Integrations in your dashboard, select WooCommerce, and enter your store URL and API credentials. Our auto-configuration tool will handle the rest.
How long does key delivery take?
Key delivery is instantaneous — typically under 3 seconds from order confirmation to customer delivery.
Can I upgrade my plan at any time?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and you'll be billed prorated for the remainder of your billing cycle.
Is there a free trial available?
Yes, we offer a 14-day free trial on all paid plans with full access to all features. No credit card required.
How do I bulk upload licence keys?
Use the Licence Inventory module to upload keys via CSV. You can assign keys to specific products, set stock alerts, and manage pools from a single interface.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers for annual plans. All payments are processed securely through our PCI-compliant payment gateway.
Still need help?
Our support team typically responds within 24 hours. We're here to help you succeed.
Contact Support