🚀 New:Multi-store marketplace routing is now available!Learn more
Support & Live Chat

Live Chat

Engage with website visitors in real-time through live chat.

Implementation Steps

1

Access Live Chat

Go to Support → Live Chat to see active and recent chat sessions.

2

Install the Widget

Navigate to Support → Chat Widget to generate an embed code for your website.

3

Customize Appearance

Configure the widget's colors, position, welcome message, and business hours.

4

Chat with Visitors

When a visitor starts a chat, you'll see it appear in real-time. Click to respond.

5

Set Up Proactive Triggers

Create auto-popup messages based on visitor behavior (time on page, scroll depth, etc.).

You are all set!

You have completed the setup for "Live Chat". Need assistance? Contact our 24/7 technical team.

Was this guide helpful?